These are our Terms & Conditions.

Did you accidentally click on this page? We wouldn’t be surprised because let’s face it, T&C’s are almost as powerful as Be Tranquil at sending you to sleep. If you wish to exit this page and keep shopping you can do so here.

Copyright
The entire content included on this site, including but not limited to text, graphics or code is copyrighted as a collective work under Australian and other copyright laws, and is the property of Be genki Pty Ltd. You are more than welcome to quote us as long as the quote is accurate and you cite us appropriately.

Trademarks
The word 'genki' is a registered trademark of Be genki Pty Ltd.

Limitation of Liability
The information appearing on the Be genki website is provided for informational and inspirational purposes only. It should not be used as a substitute for professional medical advice, diagnosis or treatment. Always consult your professional healthcare provider before beginning any new treatment. Be genki assumes no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to on this site. Our products are designed to be beneficial and safe when used as recommended. Any personal use of our products is beyond our control so it is the customer's responsibility to determine the suitability of the products, to use the products appropriately, and to ensure their safe use by those who come in contact with them. Be genki is not liable for incidences connected to the use or misuse of our products.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of NSW, Australia.

Third-Party Links
In an attempt to provide increased value to our visitors, Be genki may link to sites operated by third parties. However, even if the third party is affiliated with Be genki, Be genki has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Be genki. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Be genki seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return Policy
Any unused product(s) may be returned within 7 days of delivery. Please note, returned product(s) MUST be in original condition, in their original packaging. We cannot accept returns of opened or used product(s), returned product(s) damaged in transit (so please pack your returned goods properly), or product(s) received more than 7 days after delivery date. Shipping and handling costs are not refundable. To begin the process of returning product(s) please email sam@begenki.com with the reason why you would like to return the product(s) and we will provide you with a RETURN PROCESSING NUMBER and the next steps. Please do not send product(s) back to our warehouse without a RETURN PROCESSING NUMBER.